We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Fantastic service fast delivery very recommended
Needed this for a last minute kids birthday party present. Delivery was very efficient and I was updated regularly. Thank you!
Really good experience shopping with Austin’s. Product available & fast shipping in good packaging
I Googled a toy and Austins came up with it being in stock, so I ordered it and it was delivered by Royal Mail the following day.. The toy walls delivered and my daughter was happy with it and our experience with Austins has been great. So well done and your packing is amazing too. Keep up the great work. Unfortunately there was a glitch on the email for tracking but apart from
Material is soft touch and slightly shiny, not really like linen. Very light duvet but surprisingly warm . Was very creased though and they haven’t really dropped out.
Fast delivery and very well packed
Thank you for the excellent service.
Really pleased with this glass candle pot, very elegant and good value for money.
Arrived on time and as ordered
Fantastic service
Perfect service and an excellent price. It's a great product 😁
The towels recently purchased from Austins were delivered really promptly and very well packed. As always, Austins have given great local service. It is a pleasure to deal with such a well regarded local business who always provide the very best service.
Very cute, sturdy and easy to wipe clean. More robust than others I've had. Would recommend. Great service and fast posting from Austins too.
It was just what I needed at a great price
Have used these before and they are great. Perfect for baking biscuits or pizzas, for using as a ln extra shelf or as an oven liner.
Habe bought before and they are great for baking biscuits etc and pizzas or for being used as an extra shelf or oven liner
Ordered a few times from Austin’s now and really impressed with the service. Items really well packaged and in this case arrived the next day, can’t ask for more than that!
Delighted to find a single matching pasta bowl to replace a broken one. ( Other stores sell sets.) The sale price of the child's book was amazing and Orchard Toys are some of our granddaughter's favourites. The items were extremely well wrapped and delivered quickly. Thank you.
The order was received quickly and also was well packaged.
So happy with my large side plates. A great size, top quality and made in Britain. Just the job.
I’m very happy with my Denby side plates. Just what I was looking for. Ordering was quick and simple, and the items arrived quickly and well packaged. Thank you Austin’s.
I ordered 3 Judge draining saucepan lids to replace those damaged in dishwasher. Delivery was speedy, items well packed and website easy to use
Delivery was quick, however product was very disappointing
Site was easy to use - item was well packaged and arrived quickly.
The tomato timer is a fun retro design. I love that it's clockwork and doesn't need batteries. I bought two: one for my kitchen at home and one to help focus at work using the 'Pomodoro Technique'. The timer is accurate (I tested it against a digital timer), and easy to use. Love it.
No fuss, on time, right house.
